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Alex Trott

Alex Trott leads the distribution and marketing business for financial services at Accenture in Hong Kong
Alex Trott leads the distribution and marketing business for financial services at Accenture in Hong Kong

‘Phygital’ strategy can help HK firms reach out to customers

Getting the balance right will matter in Hong Kong, where banking options ranging from local banks to multinationals, give customers options. Photo: Simon Song
13 Jan 2017 - 8:24PM

The power of passion and the personal touch

Networking event highlighted the importance of enthusiasm in making a successful business pitch
26 Aug 2016 - 9:36PM

Know thy customer; managers need to use digital tools to more effectively pinpoint customers’ needs

<p>Good business managers understand their customers. </p><p>It sounds obvious but this basic fact is too often forgotten and so bears underscoring.</p>
25 Mar 2016 - 12:10PM
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