I refer to Alex Lo's column ("MTR hits major wrong note in cello case", September 25). I would like to set the record straight that MTR staff do not single out any one group of passengers, and certainly not children or students, for the enforcement of restrictions on the size of items allowed on the MTR.
The MTR Conditions of Carriage of Luggage are designed to ensure a safe and comfortable travelling environment for all passengers. They apply to everyone using the railway and have been in place for many years.
Under the rule, each passenger may carry one piece of luggage with the total dimension (length, width and height) not exceeding 170cm and the length of any one side not exceeding 130cm.
The aim is to balance the reasonable needs of passengers with the impact on other passengers and, most importantly, safety considerations.
Indeed, it is critical that we ensure passageways are not blocked by oversized items, which may slow down passenger movement, cause tripping or obstruct evacuation during urgent situations.
MTR staff do their best to enforce the size restriction in our busy network, which supports some 5.4 million passenger trips a day.