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Hong Kong MTR

MTR fare hike rerun shows Hong Kong’s rail monopoly ignores public opinion

PUBLISHED : Thursday, 12 April, 2018, 1:51pm
UPDATED : Thursday, 12 April, 2018, 1:51pm

Grace Wong (“MTR fare rises, despite profits, hurt passenger goodwill”, April 4) is perfectly right to complain about the repeated MTR fare rises, adding up to nearly 20 per cent in the past eight years, in spite of the railway operator continuing to post huge profits.

Their fare adjustment mechanism is complex and beyond the understanding of the man on the street, most of whom have to rely on the MTR for public transport.

The excuses of inflation and wage rises given are hardly convincing, especially when the MTR Corporation has a monopoly over our rail transport system, and profits hugely also from property development and management.

Also, quality and facilities are being called into question after a string of service disruptions recently, and the derailment of a carriage during test runs on the express rail link to Guangzhou.

The Hong Kong government is a major shareholder of the MTR, so a cash cow that keeps giving can pose no problem, even though the percentage of profit that the MTR shares with passengers is too small.

The people are deeply dismayed at the news of another fare hike, by 3.14 per cent in June, and this definitely affects public trust in the rail operator.

A. L. Nanik, Tsim Sha Tsui