Hong Kong airport nursing rooms part of drive to provide best traveller experience

We are sorry about your correspondents’ unpleasant experience and, after receiving their feedback, we contacted them immediately to better understand the details. Two written replies have since been provided to them. 

Another 10 nursing rooms are located in the restricted area of the arrival level for incoming and transfer passengers, while the remaining 10 are in the non-restricted area. 

In terms of facilities, all nursing rooms are equipped with washbasin, soap, sanitising-gel dispenser, nappy board and bottle warmer. Of the 39 nursing rooms, 29 also provide a separate breastfeeding room. 

The locations of the nursing rooms can be found in the directories at the terminals, on the HKIA website and the “HKG My Flight” mobile app. Appropriate signage is available inside the terminals to guide passengers to the nearest ones.