Visitors queue up for The Peak Tram at the lower terminus in Central, a stone’s throw from the American Consulate. The area is a hotspot for tourists, and public facilities should be prepared to engage with non-Chinese speakers. Photo: Felix Wong

Bad service in Hong Kong: language barrier, poor attitude or just plain racism?

Topic |   Ethnic minorities in Hong Kong

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Visitors queue up for The Peak Tram at the lower terminus in Central, a stone’s throw from the American Consulate. The area is a hotspot for tourists, and public facilities should be prepared to engage with non-Chinese speakers. Photo: Felix Wong
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