A ticket counter at the West Kowloon station of the Guangzhou-Shenzhen-Hong Kong Express Rail Link. Too few counters to deal with passengers transferring trains in mainland China can be a recipe for impatient customers and tired staff. Photo: Bloomberg

Hong Kong’s West Kowloon high-speed rail station misses the mark on China tickets

  • How come the MTR and the West Kowloon station cannot adapt and adjust their ticketing counters to match demand?
Topic |   Hong Kong high-speed rail

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A ticket counter at the West Kowloon station of the Guangzhou-Shenzhen-Hong Kong Express Rail Link. Too few counters to deal with passengers transferring trains in mainland China can be a recipe for impatient customers and tired staff. Photo: Bloomberg
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