People waiting to cross the street check their smartphones in the financial district of Pudong in Shanghai. Photo: Reuters

Letters | What China’s fintech giants can teach Southeast Asia about banking on agents

  • Since their target customers generally have minimal banking experience, fintech firms tend to use agents to recruit them. Although the use of agents increases efficiency, concerns remain about data privacy and compliance with regulations
Topic |   Fintech
People waiting to cross the street check their smartphones in the financial district of Pudong in Shanghai. Photo: Reuters
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