Hong Kong passengers practise social distancing while travelling on the MTR on April 11, in line with measures in place to avoid transmission of the novel coronavirus. Photo: Jonathan WongHong Kong passengers practise social distancing while travelling on the MTR on April 11, in line with measures in place to avoid transmission of the novel coronavirus. Photo: Jonathan Wong
Hong Kong passengers practise social distancing while travelling on the MTR on April 11, in line with measures in place to avoid transmission of the novel coronavirus. Photo: Jonathan Wong

Letters | Coronavirus in Hong Kong: MTR failed to serve this passenger ‘with heart’

  • The rail operator’s refusal to grant an extension on City Saver cards that expired while Hong Kong was battling a rise in coronavirus cases reflects a bureaucratic mindset
Topic |   Hong Kong MTR
Hong Kong passengers practise social distancing while travelling on the MTR on April 11, in line with measures in place to avoid transmission of the novel coronavirus. Photo: Jonathan WongHong Kong passengers practise social distancing while travelling on the MTR on April 11, in line with measures in place to avoid transmission of the novel coronavirus. Photo: Jonathan Wong
Hong Kong passengers practise social distancing while travelling on the MTR on April 11, in line with measures in place to avoid transmission of the novel coronavirus. Photo: Jonathan Wong
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