Letters | Coronavirus in Hong Kong: Carrie Lam’s apology a good start, effective coordination would be better
- The government must solve inter-departmental coordination problems as these will increasingly rile the public

In the past, the government has been called out for delays in sending Covid-19 patients to hospital, but did not admit that there was a problem.
This time, Chief Executive Carrie Lam Cheng Yuet-ngor stepped up and apologised to the affected residents. While it is true that this could be seen as a trifling action and may not directly lead to problems being solved, it was a positive gesture.
Still, the government’s efforts have truly not been good enough. Some have complained that when they needed help related to Covid-19, they called many different governmental offices but failed to get the necessary help. It seems as if each department is doing its own thing, without much coordination.
Our government must step up to the plate to solve these coordination problems. It should also review large-scale virus -testing arrangements. Efforts that are uncoordinated will not have the desired impact and will increasingly rile the public as the pandemic battle goes on.
Randy Lee, Ma On Shan
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