Letters | With shield of Hong Kong law, no one should suffer racism in silence
- Reach out to the EOC if you feel you’ve been discriminated against based on race while accessing any service
- Service providers must train their staff to treat all customers equally, regardless of their ethnic, cultural and religious background
The Equal Opportunities Commission (EOC) is not in a position to comment on the incident as we do not have the full picture.
The ordinance makes it unlawful for a service provider to refuse to provide goods, services or facilities on the grounds of a person’s race, or to deliberately omit to provide goods, services or facilities of the like quality, in the like manner and on like terms as other service users of a different race. It also makes racial harassment unlawful, which is defined as unwelcome, abusive, insulting or offensive behaviour based on another person’s race, which makes the person feel threatened, humiliated or embarrassed.
Second, I would like to point out to retailers and all those providing services to the public, that treating everyone equally regardless of their ethnic, cultural and religious background is just basic courtesy and human decency.