Letters | As Hong Kong fights Covid-19, volunteers can play a crucial role
- Readers discuss adding volunteers to Hong Kong’s pandemic effort, the need for responsive policy, discontent with the city’s leadership, and why hair salons should be reopened

The government has created part-time positions recruiting people from the tourism industry to assist at community vaccination centres. It is also seeking to recruit students from tertiary institutions with a medical background to assist in collecting samples. Some legislative and district council members have self-initiated mask drives.
Given that callers are failing to get satisfactory responses from the Home Affairs Bureau’s 24-hour hotline, the government ought to take a stronger lead in developing targeted opportunities for society to fill in the gaps.
Take the United States for instance. Some states have partnered with contact tracers outside their civil service workforce. They coordinate care with physicians and local resources to help those with Covid-19, including identifying food insecurities, access to medical care and close contacts.