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Cathay Pacific flight attendants take a selfie at the airline’s booth during the IATA World Cargo Symposium at AsiaWorld-Expo on March 12. Photo: Yik Yeung-man

Letters | Cathay Pacific shows Lion Rock spirit with net profit

  • Readers discuss the annual results of Hong Kong’s flag carrier, and what the city needs to do to attract global stars
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Cathay Pacific has posted a net profit of HK$9.78 billion (US$1.3 billion), bravo.

The airline is part of the fabric of Hong Kong, having stood by its customers and staff during the most trying of times. It’s easy to knock Cathay Pacific, complain about the quality of food, inability to redeem a flight to match your peak period holiday plans or condemn the airline for cancelling a flight every now and then.

The proof, they say, is in the pudding, or in this case, the product. Cathay delivers on safety, on ensuring its fleet has the latest technology both in the cockpit and delivered to passengers through its in-flight entertainment and Wi-fi service.

The new cabin environment to be delivered over the coming 18 months or so will be world class and the hiring of new staff will restore the imbalance to service created by Covid-19. Cathay Pacific has the Lion Rock spirit; it is our international emblem of success and I am delighted to see them flying high.

Mark Peaker, The Peak

To attract likes of Taylor Swift, improve concert experience

I attended the Farruquito flamenco dance show, as part of the Hong Kong Arts Festival on March 9. A perfectly fine act, but it was one that was (as is usual) conducted in dark surroundings. Unfortunately, it was somewhat ruined not only by spectators arriving late (or, conversely, leaving early), in each case escorted throughout the performance with flashlights, but also by staff overzealously enforcing the ban on photography, patrolling the aisles throughout the performance and jumping on anyone at the mere sight of a smartphone screen. This is a clear case of the cure being worse than the disease.

Oh, and did I mention how uncomfortable the seats are in the concert hall? Perhaps we could skip the planned fireworks for just one month and get these refurbished instead. Addressing such basic issues impairing the spectator experience should perhaps be of some focus before Hong Kong can even hope to attract mega events such as a Taylor Swift concert.

Philippe Espinasse, Central

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