A doctor speaking with a patient during an online consultation session at a hospital in Shenyang in China’s northeastern Liaoning province amid the coronavirus outbreak. Photo: AFP via Getty ImagesA doctor speaking with a patient during an online consultation session at a hospital in Shenyang in China’s northeastern Liaoning province amid the coronavirus outbreak. Photo: AFP via Getty Images
A doctor speaking with a patient during an online consultation session at a hospital in Shenyang in China’s northeastern Liaoning province amid the coronavirus outbreak. Photo: AFP via Getty Images

Coronavirus: how free online consultations are easing strain on China’s hospitals and reassuring anxious patients

  • Chinese health-care providers JD Health and China Resources Medical are among the first to offer free online consultations with doctors
  • JD Health’s platform serves tens of thousands of patients an hour and, according to one doctor, paradoxically allows for more personal consultations

Topic |   Wellness
A doctor speaking with a patient during an online consultation session at a hospital in Shenyang in China’s northeastern Liaoning province amid the coronavirus outbreak. Photo: AFP via Getty ImagesA doctor speaking with a patient during an online consultation session at a hospital in Shenyang in China’s northeastern Liaoning province amid the coronavirus outbreak. Photo: AFP via Getty Images
A doctor speaking with a patient during an online consultation session at a hospital in Shenyang in China’s northeastern Liaoning province amid the coronavirus outbreak. Photo: AFP via Getty Images
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