Hotels are looking into using the latest technologies to get more information on their guests and help further personalise their stay. Photo: Shutterstock

How technology and AI are helping hotels give more personal service

  • An AI assistant developed by a Hong Kong-based firm gives hotel staff information on the guests around them, such as name and VIP status
  • Already working in five hotels in Hong Kong, Malaysia and France, the system is also designed for cruise ships, residences and airport lounges
Topic |   Travel news and advice

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Hotels are looking into using the latest technologies to get more information on their guests and help further personalise their stay. Photo: Shutterstock
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