Hotels are looking into using the latest technologies to get more information on their guests and help further personalise their stay. Photo: Shutterstock
How technology and AI are helping hotels give more personal service
- An AI assistant developed by a Hong Kong-based firm gives hotel staff information on the guests around them, such as name and VIP status
- Already working in five hotels in Hong Kong, Malaysia and France, the system is also designed for cruise ships, residences and airport lounges
Hotels are looking into using the latest technologies to get more information on their guests and help further personalise their stay. Photo: Shutterstock
