Hotels are looking into using the latest technologies to get more information on their guests and help further personalise their stay. Photo: Shutterstock

How technology and AI are helping hotels give more personal service

  • An AI assistant developed by a Hong Kong-based firm gives hotel staff information on the guests around them, such as name and VIP status
  • Already working in five hotels in Hong Kong, Malaysia and France, the system is also designed for cruise ships, residences and airport lounges
Topic |   Travel news and advice

TOP PICKS

Hotels are looking into using the latest technologies to get more information on their guests and help further personalise their stay. Photo: Shutterstock
READ FULL ARTICLE
Jamie Carter

Jamie Carter

Jamie has been writing about travel, technology and astronomy for SCMP.com for almost a decade. He's visited over 60 countries, picking up travel hacks and tech tips along the way. However, he's usually in search of wilderness and dark skies to indulge his joint interests of photography and stargazing. Astronomy and travel clash in his latest venture, WhenIsTheNextEclipse.com