Impressed - door-to-door dry-cleaning for busy Hongkongers
People shouldn't waste time doing laundry, service's co-founder tells Kylie Knott
Hong Kong has some of the longest working hours in the world, so any service aimed at alleviating the burden of the city's time poor comes as a welcome relief.
Enter Impressed, an on-demand, door-to-door, dry-cleaning and laundry service, which was launched in November and covers Hong Kong Island and Kowloon.
"We started the service because people shouldn't waste time doing laundry," says Henry Lau, who co-founded Impressed with Victor Siu. "With our busy lifestyle, we weren't happy with how laundry and dry cleaning were done in Hong Kong and identified a few problems."
Those problems, says Lau, included a schedule mismatch, with dry-cleaners closing in the early evening, when many people are still working. "This meant people had to waste personal time on weekends or make special arrangements during weekdays to drop off their laundry."
Another problem, he says, is "there are few options for pick-up and delivery services and these are usually limited to a minimum order in the range of HK$300 to HK$400 - and, even then, a routine pick-up and delivery schedule would still have to work around the dry cleaner's schedule."