Great luxury hotels have always paid attention to detail while innovating to keep their clientele satisfied. Greater competition in the luxury market means hotels are becoming more creative to impress guests. The lobby reception desk at the Grand Hyatt Erawan in Bangkok has panels covered in gold leaf, the same material seen on Thai Buddha statues. Photo: HandoutGreat luxury hotels have always paid attention to detail while innovating to keep their clientele satisfied. Greater competition in the luxury market means hotels are becoming more creative to impress guests. The lobby reception desk at the Grand Hyatt Erawan in Bangkok has panels covered in gold leaf, the same material seen on Thai Buddha statues. Photo: Handout
Great luxury hotels have always paid attention to detail while innovating to keep their clientele satisfied. Greater competition in the luxury market means hotels are becoming more creative to impress guests. The lobby reception desk at the Grand Hyatt Erawan in Bangkok has panels covered in gold leaf, the same material seen on Thai Buddha statues. Photo: Handout

From designer lipstick to green camel statues: what luxury hotels are doing to make guests feel special

  • Upscale hotels used to be able to impress guests with rain shower heads and high thread-count sheets
  • Now, the more extraordinary the attention to detail, the better
Topic |   Luxury Hotels
Great luxury hotels have always paid attention to detail while innovating to keep their clientele satisfied. Greater competition in the luxury market means hotels are becoming more creative to impress guests. The lobby reception desk at the Grand Hyatt Erawan in Bangkok has panels covered in gold leaf, the same material seen on Thai Buddha statues. Photo: HandoutGreat luxury hotels have always paid attention to detail while innovating to keep their clientele satisfied. Greater competition in the luxury market means hotels are becoming more creative to impress guests. The lobby reception desk at the Grand Hyatt Erawan in Bangkok has panels covered in gold leaf, the same material seen on Thai Buddha statues. Photo: Handout
Great luxury hotels have always paid attention to detail while innovating to keep their clientele satisfied. Greater competition in the luxury market means hotels are becoming more creative to impress guests. The lobby reception desk at the Grand Hyatt Erawan in Bangkok has panels covered in gold leaf, the same material seen on Thai Buddha statues. Photo: Handout
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