Getting a seat upgrade is possible if you know what to say when you ring up before the flight, says British author and frequent-flier Tilly Bagshawe. Photo: Emirates

These two words can help get you an airline upgrade over the phone

British author and frequent flier Tilly Bagshawe, who lives with her family in California, offers her top tips to make your foreign travels more comfortable

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Getting a seat upgrade is possible if you know what to say when you ring up before the flight, says British author and frequent-flier Tilly Bagshawe. Photo: Emirates
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