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The police complaints mechanism is ineffective, critics say. Photo: Dickson Lee

Hong Kong protests: more than 8,000 complaints made against police but force says many people were mobilised online

  • Force’s internal Complaints Against Police Office has so far filed 242 reports to the independent watchdog
  • Full investigations have been conducted into 55 complaints, resulting in two officers receiving a reprimand for using inappropriate language
More than 8,000 people have complained to Hong Kong police about the way officers handled anti-government protests over the past year but the force said many of them had been mobilised by internet users and filed grievances using the same templates.

The force’s internal Complaints Against Police Office (Capo) has so far filed 242 reports to the independent watchdog.

Of the 242 cases handed over to the Independent Police Complaints Council (IPCC), full investigations were conducted into 55, resulting in two officers getting reprimanded for using inappropriate language during protest dispersal actions last year.

The Independent Police Complaints Council met on Tuesday. Photo: Nora Tam

Of the rest, 98 cases were classed as complaints withdrawn, 82 were considered not pursuable, and seven were “informally resolved” – a practice that usually applies to minor issues.

Critics accused both bodies of dragging their feet on their investigations, saying it was unconvincing that so few officers were found to have misbehaved during the months-long unrest.

Chief Superintendent Tammy Mak Wai-man, of the force’s complaints and internal investigations branch, said a problem with looking into cases was that some complainants could not be contacted.

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“We will continue to look into the complaints in a fair, just and serious manner,” she told an IPCC meeting on Tuesday.

Hong Kong has been rocked by social unrest since last June. The protests, sparked by a now-withdrawn extradition bill, evolved into a wider anti-government movement focused on political reform and police conduct. Protests often descended into violent clashes between radicals and police in chaos that continued throughout 2019.

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Hong Kong policeman reprimanded for chanting ‘Black lives matter’ during rally

Hong Kong policeman reprimanded for chanting ‘Black lives matter’ during rally

In all, 8,120 people complained to Capo about the force’s handling of the protests. Police categorised them into 1,833 cases, as some complaints involved the same incidents.

About half of the people used the same online template to complain about 12 incidents.

“They were not involved in those incidents. They made complaints based on media reports, what they saw on the internet,” Mak said, adding that some could not even provide the date, time and location of the events.

Police detain dozens as protesters gather across Hong Kong

Seven people made a total of 603 “notifiable complaints”, a category that means they either filed their grievances anonymously or they were not directly affected by police actions.

Among complaints, there were 904 accusations of misconduct, 190 of assault and 285 about unnecessary use of power. Others involved categories such as impoliteness.

Icarus Wong Ho-yin, convenor of the Civil Rights Observer group, said the investigations had taken too long.

“The whole police complaints mechanism is ineffective in such a way that it has failed to resolve the public’s doubts and anger at problems that have arisen during the [protest] movement,” he said.

Last month, the IPCC issued a 999-page report into police’s handling of the protests, making 52 recommendations, including clear guidelines on the use of weapons.
Professor Clifford Stott, who was on a panel of international experts advising the IPCC before all of them resigned over concerns of its limited power, disagreed with the report and said officers used disproportionate force at “practically every” protest.

On this, IPCC vice-chairman Tony Tse Wai-chuen said Stott’s remarks were regrettable and questioned what his comments were based on.

This article appeared in the South China Morning Post print edition as: 8,000 complain about police action
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