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Abusive China tour guide insults, threatens woman who refuses to buy expensive sightseeing package

  • Online video of expletive-laden rant gets 3 million views, 3,000 comments
  • Guide suspended as culture and tourism bureau launch investigation

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An aggressive and abusive tour guide in China has been suspended after he launched an expletive-laden rant on a woman who did not want to pay for extra activities. Photo: SCMP composite/Douyin/Wiki
Liya Suin Shanghai

A video of an intimidating tour guide who verbally abused three students because they would not buy his expensive tour packages, has become a trending story on mainland social media.

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The college-age travellers were sworn at and insulted by the guide because they did not yield to his forceful demands to spend an additional 1,380 yuan (US$190) or 1,500 yuan.

A student, surnamed Liu, and her two friends, excitedly joined a two-day tour group to Snow Town in Harbin, Heilongjiang province in northeastern China, for which they each paid 358 yuan (US$50).

When they refused to purchase the extra costly packages the guide repeatedly tried to foist on them, a heated row broke out between him and the young woman.

Using expletives, the guide told her: “If you do not want to visit the snowy town, you can wait on the bus. Then you can leave.” He then swore at her again and called her an offensive name.

The verbally abused woman insisted that the tour company had told her that the Harbin package was all-inclusive. Photo: Shutterstock
The verbally abused woman insisted that the tour company had told her that the Harbin package was all-inclusive. Photo: Shutterstock

With hindsight, Liu and her friends felt they had been deliberately misled by the tour company when they were buying the original package for US$50 online, despite asking pertinent questions at the time.

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