China’s 618 online shopping festival more muted than previous years as platforms shift focus from sales to service quality

  • Consumer sentiment has been hit by the country’s strict anti-pandemic measures and wider economic slowdown
  • Analysts say that Chinese e-commerce players are preparing for harder days ahead as ‘sales will be challenging this year’

This year’s 618 shopping festival is more muted. Photo: Reuters

China’s June 18 online shopping festival, the second most important e-commerce event in the country after Singles’ Day in November, is set for less fanfare this year amid weak consumer spending and disruption to supply chains due to Covid-19 prevention measures.

In a break from tradition, major e-commerce platforms such as Alibaba Group Holding and JD.com have largely refrained from boasts about expected gross sales and stellar year-on-year comparisons. Instead the companies have focused promotional activity for this year’s event on the level of service they can provide to merchants.

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