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A man takes a walk through a row of cherry blossom trees in Saitama prefecture, Japan on March 6, 2020. Photo: Reuters

Coronavirus: Japan’s tourism industry in ‘survival mode’ as travellers stay away

  • Japanese airlines have cancelled hundreds of flights and shopping districts have emptied as leisure and business travellers postpone travel plans
  • With cherry blossom season and the Olympics on the horizon, some are warning the tourism sector is in ‘survival mode’ and on the edge of disaster
Japan’s domestic tourism industry is facing a major test of whether it can withstand the ravages of the novel coronavirus, with the country’s two major airlines cancelling hundreds of domestic flights and the travel sector as a whole feeling the pinch as leisure and business travellers alike increasingly choose to stay at home rather than risk contracting the disease.

On a daily basis, 35,000 foreign nationals entered Japan in February, compared with 85,000 a year ago.

Japan Airlines said it had cancelled 352 domestic flights since March 6 on popular routes linking the key cities of Tokyo, Sapporo, Fukuoka and Osaka, as well as Okinawa Prefecture, while All Nippon Airways (ANA) has scrubbed 206 flights. ANA also warned that “symptoms of decline” were creeping into the company’s international operations and that a decision would soon be made on cancellations of international flights.

JAL spokesman Mark Morimoto said domestic demand “has been hit hard by the outbreak, and we have had to take the decision to shut down a portion of our operations for a while”.

He said that in light of the government recommending that sporting and cultural events be cancelled or postponed, JAL would “watch what happens, see the trends that emerge and make a decision on when to resume these flights at the right time,” he said.

Morimoto said anyone who had booked a seat on a cancelled JAL flight would be offered a full refund or a different flight.

ANA said its domestic flight bookings were down about 40 per cent compared with the same time last year, adding that it was “likely” the airline would have to take the step to cancel even more flights.

Virus-hit Japan begins to feel bite of Chinese tourists’ outbreak absence

Neither ANA nor JAL has reduced ticket prices, though, and neither would say if they would take the step in the future as part of a campaign to win back travellers.

Meanwhile, the usually bustling restaurants in Tokyo’s upscale Ginza district have all but emptied, symptomatic of the overall hit the tourism sector has taken as Covid-19 spreads its tentacles into countries neighbouring China, the epicentre of the virus.

For Japanese who have grown dependent on tourists – especially those from mainland China – for business, it marks a disconcerting trend.

“People on group tours would gather together at noon, and 10 or 20 of them would come in all at once,” said waiter Kiyotake Watanabe, who works at a Chinese restaurant in a Ginza district shopping centre. Those customers evaporated after China in January banned overseas group tours.

Japan’s quarantine rules for tourists slammed as coming ‘too late’

About 9.5 million of Japan’s foreign visitors last year were Chinese, a number that has risen more than sixfold over the past seven years. And Chinese visitors spend more than others, accounting for 30 per cent of tourists but 37 per cent of tourist spending last year, according to JapanTourism Agency data.
With Japan preparing to host the 2020 Summer Olympics, which start at the end of July, the current downturn could be a portent of even worse to come for the tourism sector.
Passengers walk through the arrivals gate at Tokyo International Airport at Haneda in Tokyo March 6, 2020. Photo: EPA-EFE

Nomura Securities has warned that the 240 billion yen (US$2.3 billion) in revenues Japan could be expected to gain from Olympics-related tourism is now at risk should the games be delayed, moved or even cancelled.

On Wednesday, Bank of Japan Governor Haruhiko Kuroda said the outbreak has hurt consumption through a decline in Chinese tourists. The pain could worsen after Prime Minister Shinzo Abe on Thursday said the government would suspend existing visas for visitors from China and South Korea and quarantine them for two weeks.

In the face of virus outbreak, why Japan is desperate to host Olympics

Japanese travel agency JTB Corp has been similarly hard hit, said spokesman Abrar Uppal, with arrivals from Europe down as much as 90 per cent and inbound travellers from other parts of Asia “effectively at zero”.

“Virtually everybody is cancelling for the next two months,” Uppal said. “Spring and the cherry blossom season are usually our busiest months of the year, but this year looks like it is going to be a disaster. And now the US appears to have realised the scale of the problem, I expect we will see the cancellations from the US start pretty soon.

“It’s a chaotic situation and everyone in the industry in Japan is affected,” he said. “Right now, we’re just in survival mode.”

The situation has been exacerbated by the medical community’s inability to understand why some people who have been cleared of the virus are subsequently taken ill again, or why the incubation period for the disease is sometimes longer than the two weeks that is considered standard for such viruses.

“Due to unknown factors, it is difficult to make projections” about whether patients can be successfully treated by available antiviral medications, said Dr Douglas P Jeffrey, a US family medicine specialist from Oregon, and a medical adviser to the eMediHealth website.

Jeffrey also said finding out more about the coronavirus would take a significant amount of time. “Pandemics usually come to an end when there’s not enough people left to infect,” he said. “The disease will start decreasing when people become immune towards it. It could take anywhere from months to years to see the virus decrease.”

Like the airlines, JTB and most hotels are not yet offering incentives or reduced rates to attract travellers willing to take the risk to come to Japan, “because the people are just not coming at the moment, will not be coming for some time and there is just no point”, according to Ignatius Cronin, a spokesman for The Imperial Hotel in Tokyo.

“People don’t want to stay at a hotel because they have heard through social media that they need to stay away from crowds and restaurants and they do not want to take a chance,” he said.

Mitsuhiro Sasamatsu, an official with Shizuoka prefecture’s tourism policy division, said that even though the local government has made it easier for tourism-dependent businesses to get loans to weather the coronavirus storm, some hotels in the prefecture, which is home to popular tourist attraction Mt Fuji, were temporarily shutting down anyway.

“For them, it is better cost-wise to shut down completely than to have the business open for few guests,” Sasamatsu said.

Additional reporting by Kyodo

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