STUDY BUDDY ANSWERS: What people really steal from hotels and restaurants – and how some businesses turn that theft to their advantage [December 16, 2020]

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1 (i) They are not happy about the inconvenience and cost.

(ii) They see it as a marketing opportunity.

2 (i) F

(ii) T

(iii) NG

(iv) T

3 pinched

4 (i) artwork

(ii) mattress

5 They changed their fabric laundry bags to plastic ones.

6 B

7 Any one: They are cheap. /They do not cost a lot of money./They are easy to produce/stock.

8 A

9 (i) C

(ii) B

(iii) A

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