Users say embattled bike-sharing company Ofo is taking longer and longer to return their deposits -- and they’re not happy about it.
Ofo, which charges a deposit of 199 yuan (US$ 28.65) from each user, keeps extending the time limit for returning deposits. It started at 3 days, went to 10 days, and now says it’ll take 15 days, state-run China News Service
reported. Their report added that some users say they never received their refunds, despite Ofo telling them that refunds had been successful.