Andrew Woolf

Andrew Woolf is Accenture’s global human capital lead, financial services

Analytics can help managers make better, quicker and more informed decisions that are aligned to a company’s business strategy. Photo: Sam Tsang

Opinion

How analytics can help human capital and team management

18 Aug 2017 - 10:02pm

Allowing employees to learn new digital skills and express their creativity and innovation are important in setting the right atmosphere for change in a modern organisation. Photo: AFP

Companies

What’s blocking strategic change for banks and insurers?

22 Jul 2017 - 10:00am

The ability to adapt quickly and efficiently to change is built into the DNA of successful modern businesses. Photo: Shutterstock

Companies

Can your managers manage change?

24 Mar 2017 - 9:43pm

The ‘one-size-fits-all’ approach to employee reviews seems to be having a strongly negative impact on performance management. Photo: Xinhua

Companies

Five ways to improve your performance reviews

30 Dec 2016 - 8:44pm

Recruiting the right way in the digital economy

Business

Recruiting the right way in the digital economy

29 Jul 2016 - 10:39pm

A systematic approach to the workforce within the contact centre can transform the centre to a powerful engine for customer interaction. Photo: SCMP Pictures

Companies

How call centres open doors to positive customer experience

22 Jul 2016 - 8:41pm