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Gilly Wong
Gilly Wong
Gilly Wong is the chief executive of Consumer Council in Hong Kong, and the vice-president of Consumers International, a federation of consumer organisations worldwide with over 240 members from 120 countries. She is active in public service, and current represents the council on many public bodies including the Competition Commission's Competition Policy Advisory Group and the Committee on Reduction of Salt and Sugar in Food.

Consumers need updated regulation to protect their personal data

A customer tries the voice recognition function on an Apple iPhone in Causeway Bay. As technology advances, the features that offer consumers’ convenience may also make them vulnerable. Photo: Bloomberg

With the convenience of online products and services comes risks, including of companies that access too much of consumers’ personal information, and the government needs to adapt legislation to this reality.

Hong Kong’s taxi trade must rise to the challenge of competition

The competition between traditional taxis and e-hailing services is not unfair; it is no takeover bid for the old by the new. Both can grow together in coexistence. Illustration: Craig Stephens

The taxi trade’s objections to the Consumer Council’s proposal to liberalise the market progressively do not stand up to scrutiny. Modest changes must be introduced to increase consumer choice and raise service quality.

Debunking the myths about infant formula can boost breastfeeding

Gilly Wong says the introduction of a voluntary code for manufacturers to stop making wild claims about the nutritional value of breast milk substitutes and other children’s food is long overdue, and will encourage more mothers to give breastfeeding a chance
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Can electric vehicles ever really meet Hong Kong’s transport needs?

As Hong Kong further reduces the use of coal in power generation, the relative performance of electric vehicles will improve. Photo: AP
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Hong Kong needs to switch on to renewable energy

In Hong Kong, solar output is wonderfully punctual, peaking just when we need it.

Responsible consumers must back the plastic bag levy

None of us like to see plastic bags blowing through the country parks, washed up on our beaches and polluting the environment.
Related Topics
Baby formulaConsumer protection in Hong KongHong Kong taxis