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Insurance

Insurance
Stories about the insurance industry, including life, general, property and casualty insurance
Last year’s 857 new complaint cases mark an increase of about 33 per cent from the 646 recorded in 2024. Photo: Getty Images
Hong Kong economy

Hong Kong insurance complaints body records 857 cases last year, up 33% from 2024

Most disputes were medical and travel cases, according to Insurance Claims Complaints Panel.

China shipbuilding

Iran war exposes a weakness in China’s vast shipping sector: a lack of insurers

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Hong Kong economy

Letters | Hong Kong has a chance to lead the world in marine underwriting

Ageing society

Editorial | Medical insurance review a timely move for a sector under pressure

Hopefully, the review will open doors to a transparent, digitally accessible and internationally focused insurance market.

Hospital staff wheel a patient into Kwong Wah Hospital’s accident and emergency department on January 1. Photo: Sun Yeung
Hong Kong economy

Opinion | Iran war shows urgency of Hong Kong’s green shipping transition

As an international maritime hub, the city must speed up green fuel bunkering and strengthen its marine war-risk insurance business.

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Greater Bay Area

Hong Kong regulator sets ‘comprehensive’ review of medical insurance costs

Analysis aims to increase transparency at a time when some insurance prices are rising faster than medical costs, Insurance Authority CEO says.

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Banking & finance

Hong Kong export credit insurer keeps premiums low despite Middle East tensions

Agency says limited exposure to the Middle East has kept trade risks contained for most Hong Kong exporters.

HKECIC chairwoman Agnes Chan Sui-kuen and commissioner Terence Chiu Man-chung Photo: Handout
Middle East

Hong Kong marine insurers gain edge over London with cheaper war-risk cover

Hong Kong’s special pool offers cheaper war cover for 10 Chinese ships in the Gulf, bolstering the city’s role as a marine insurance hub.

Two Sessions 2026

China to pursue commercial health insurance to ease strain, support innovation

Commercial health insurance enters China’s policy agenda as an ageing population and costs strain basic coverage.

Electric & new energy vehicles

China’s EV insurers move towards profitability on higher premiums, AI adoption

Chinese insurers are turning to AI as the technology cuts labour costs and enhances pricing accuracy.

Mainland insurers posted a combined loss of 5.7 billion yuan from underwriting EV policies in 2024. Photo: Reuters
Artificial intelligence

Colour matters: how AI is changing car premiums and services in China

Car colour, driving habits and location influence insurance premiums, according to a digital solutions provider using ByteDance’s AI model.

Rush hour in Beijing. White vehicles are less likely to be involved in an accident, according to data from a digital solutions provider. Photo: AFP
Singapore

Singapore wage growth outpaced inflation for most in 2025, PM says

Singapore’s definition of household income now includes income from non-work sources, including rental and investment income.

Hong Kong stock market

Hong Kong urged to widen Stock Connect and woo global firms to boost listings

City should pitch Southeast Asia, Middle East to draw global listings and issue long-term bonds to attract patient capital, think tank says.

Crime in Hong Kong

Editorial | Swift action on traffic accident scams in Hong Kong to be commended

Fraudulent claims over minor or non-existent traffic collisions should prompt drivers to remain alert on and off the road.

Traffic on Prince Edward Road in May 2025. Photo: Eugene Lee
Crime in Hong Kong

Police arrest 4 in Hong Kong over ‘crash-for-cash’ scams

Married couple and two doctors detained on suspicion of conspiracy to defraud.

Some insurance claims involved a minor car bump or even no collision. Photo: Getty Images
Gun violence in the US

Luigi Mangione won’t face death penalty after US judge dismisses murder charge

He could still be put behind bars for life if convicted of other charges in the killing of UnitedHealthcare CEO Brian Thompson.

Manulife

AXA becomes second insurer to redomicile from Bermuda to Hong Kong

At least three other local insurers, including local unit of Canada’s insurer Sun Life, are planning the same move, industry players say.

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Manulife

Wealthy investors propel Hong Kong life insurance sales to another peak

The industry wrote US$34 billion worth of life policies in the first nine months of last year.

An insurance sales agent approaches mainland tourists in Canton Road, Tsim Sha Tsui. Photo: Eugene Lee
IA

China Taiping expects higher profit but Tai Po fire could weigh in 2026

State-owned insurer expects 215 to 225 per cent jump in 2025 net profit due to a gain in investment income, one-off tax impact.

Banking & finance

HSBC reviews Singapore insurance unit amid high Hong Kong, mainland China growth

It ‘makes sense’ for HSBC to focus on ‘core high-growth markets’ that have ‘underpenetrated’ insurance needs, analyst says.

Hong Kong economy

Hong Kong employee insurance costs to jump 15% amid surge in day procedures: study

Firms warned of rising costs as increasing number of minor day-surgery claims under inpatient plans drive up group insurance premiums.

The Hong Kong Employee Health Insurance Index report findings have been released by Polytechnic University in collaboration with corporate employee benefits and MPF consultancy GUM. Photo: Theodora Yu
Trending in China

China woman buys US$28 ‘love insurance’, claims US$1,400 after marriage a decade later

Husband says he thought his wife had been scammed when told about policy; couple opt for cash payout over 10,000 roses.

A woman who bought a “love insurance” policy for US$28 in 2016 has claimed US$1,400 a decade later after getting married. Photo: SCMP composite/Shutterstock/Douyin
Banking & finance

China’s wealthy swap real estate for insurance, gold as retirement looms

Declining returns on property are prompting China’s affluent to diversify their investments, including high-value insurance policies and gold.

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The Philippines

‘Medical pork’ row exposes political grip over Philippine health assistance

Doctors and health groups say the system allows politicians to influence who receives state medical aid, undermining universal care.

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Hong Kong

Market volatility, family feuds fuel Hong Kong’s wealth transfer anxiety

In Hong Kong, there were 198 ongoing lawsuits over deceased estates as of the end of September, the second largest category among cases.

Pedestrians cross a road in Central, Hong Kong. Photo: May Tse
Banking & finance

Macroscope | As global spending needs grow and debt rises, business as usual won’t suffice

The increase in government debt means that nations must look elsewhere for funds required to meet socioeconomic needs.

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People walk near screens showing stock exchange and economic data in Shanghai, on April 14. Photo: EPA-EFE
Manulife

Manulife becomes first insurer to redomicile in Hong Kong

Move from Bermuda ‘reflects our deep-rooted belief in Hong Kong’s future and its importance to our business,’ Hong Kong and Macau CEO says.

AIA

Hong Kong insurers move to help fire victims claim payouts on 12,000 policies

Insurance Authority confirms 12,000 policies impacted, with payouts spanning life, medical, property and accident coverage.

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