Zen Soo

Hong Kong

Zen Soo

Reporter, Technology

Zen Soo joined the Post in 2015. She covers China technology, in particular e-commerce, online to offline and mobile payments. She also writes about Southeast Asian tech companies.

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Latest from Zen Soo

China’s farmers get help selling produce online as Beijing steps up poverty alleviation efforts

Chinese e-commerce giants such as Alibaba and Pinduoduo are increasingly targeting rural farmers and merchants, as the government makes eradicating poverty by this year a national priority.

14 Jan 2020 - 10:55AM

Chinese e-commerce giants such as Alibaba and Pinduoduo are increasingly targeting rural farmers and merchants, as the government makes eradicating poverty by this year a national priority.

China’s farmers get help selling produce online as Beijing steps up poverty alleviation efforts
Huawei said to be in talks with banks to raise US$2 billion despite being on US blacklist

Chinese telecoms giant Huawei, still on a US trade blacklist, hopes to raise US$2 billion through loans and bond sales outside China, says report

9 Jan 2020 - 10:30PM

Chinese telecoms giant Huawei, still on a US trade blacklist, hopes to raise US$2 billion through loans and bond sales outside China, says report

Huawei said to be in talks with banks to raise US$2 billion despite being on US blacklist
Huawei sees ‘difficult year’ ahead after it closes 2019 with 18 per cent revenue growth despite US trade ban

Huawei says 2020 will be a ‘difficult year’ due to ongoing US pressure but expects to see 18 per cent growth in 2019 revenue to US$121.6 billion

31 Dec 2019 - 11:02PM

Huawei says 2020 will be a ‘difficult year’ due to ongoing US pressure but expects to see 18 per cent growth in 2019 revenue to US$121.6 billion

Huawei sees ‘difficult year’ ahead after it closes 2019 with 18 per cent revenue growth despite US trade ban
For Singapore’s Shopee, being ‘late’ to the e-commerce game has helped its rise in Southeast Asia

Since it was established in 2015, Shopee has become the most visited e-commerce site in the Southeast Asia region. Its mobile-first approach has much to do with its success.

27 Dec 2019 - 6:30AM

Since it was established in 2015, Shopee has become the most visited e-commerce site in the Southeast Asia region. Its mobile-first approach has much to do with its success.

For Singapore’s Shopee, being ‘late’ to the e-commerce game has helped its rise in Southeast Asia
These four groups of Chinese shoppers will drive online consumption in 2020

With e-commerce the most popular way to shop in China, new groups of buyers – from Gen Z to ‘silver hairs’ – are driving trends in the changing consumer landscape

24 Dec 2019 - 7:00PM

With e-commerce the most popular way to shop in China, new groups of buyers – from Gen Z to ‘silver hairs’ – are driving trends in the changing consumer landscape

These four groups of Chinese shoppers will drive online consumption in 2020
China’s tech companies have had a rough 2019 but will the US be the long-term loser amid ongoing stand-off?

After relying on foreign software and imported chips for decades, Beijing wants to create a road to self-sufficiency, even if this means a certain amount of ‘reinventing the wheel’.

20 Dec 2019 - 8:53AM

After relying on foreign software and imported chips for decades, Beijing wants to create a road to self-sufficiency, even if this means a certain amount of ‘reinventing the wheel’.

China’s tech companies have had a rough 2019 but will the US be the long-term loser amid ongoing stand-off?
Alibaba announces management reshuffle while Ant Financial names Simon Hu as new CEO

Alibaba and Ant Financial typically restructure on an annual basis as the companies adjust their strategies. This is seen as a way to groom the next batch of leaders and distribute responsibility as well as new business opportunities.

19 Dec 2019 - 10:39PM

Alibaba and Ant Financial typically restructure on an annual basis as the companies adjust their strategies. This is seen as a way to groom the next batch of leaders and distribute responsibility as well as new business opportunities.

Alibaba announces management reshuffle while Ant Financial names Simon Hu as new CEO
Xiaomi opens second headquarters in Wuhan, hometown of founder Lei Jun, as it doubles down on R&D in artificial intelligence

Xiaomi’s new Wuhan facility will eventually employ 10,000 and focus on investments in AI, IoT and big data, helping the company diversify away from smartphones

19 Dec 2019 - 12:55PM

Xiaomi’s new Wuhan facility will eventually employ 10,000 and focus on investments in AI, IoT and big data, helping the company diversify away from smartphones

Xiaomi opens second headquarters in Wuhan, hometown of founder Lei Jun, as it doubles down on R&D in artificial intelligence
China dreams of becoming an AI utopia, pushing beyond surveillance and into education and health care

China has had success with private sector AI, but when it comes to social issues such as education, health care and agriculture, there is still some way to go to reach its goals.

19 Dec 2019 - 4:11AM

China has had success with private sector AI, but when it comes to social issues such as education, health care and agriculture, there is still some way to go to reach its goals.

China dreams of becoming an AI utopia, pushing beyond surveillance and into education and health care
Singapore’s YouTrip wants to eliminate pesky foreign transaction fees for Southeast Asian travellers

Hongkonger Caecilia Chu was inspired to launch fintech start-up YouTrip in Singapore after frequently forking out foreign transaction fees on her credit card when travelling.

13 Dec 2019 - 2:47PM

Hongkonger Caecilia Chu was inspired to launch fintech start-up YouTrip in Singapore after frequently forking out foreign transaction fees on her credit card when travelling.

Singapore’s YouTrip wants to eliminate pesky foreign transaction fees for Southeast Asian travellers
Chinese e-commerce platform Xiaohongshu to jump on ‘shoppertainment’ trend with live-streaming

Chinese social commerce platform Xiaohongshu will launch live-streaming features early next year. It is the latest e-commerce platform introducing the feature to better engage with consumers.

11 Dec 2019 - 10:22PM

Chinese social commerce platform Xiaohongshu will launch live-streaming features early next year. It is the latest e-commerce platform introducing the feature to better engage with consumers.

Chinese e-commerce platform Xiaohongshu to jump on ‘shoppertainment’ trend with live-streaming
As Grab expands to food and finance, its transport business is no longer driving most of its growth

Food and financial services now make up more than 50 per cent of gross merchandise volume for Grab, which started out as a taxi-hailing company.

11 Dec 2019 - 10:14AM

Food and financial services now make up more than 50 per cent of gross merchandise volume for Grab, which started out as a taxi-hailing company.

As Grab expands to food and finance, its transport business is no longer driving most of its growth
Singapore start-up Zenyum promises straighter teeth at affordable prices with dental app

Invisalign has been the de facto treatment for straightening teeth without using braces, but now Singapore start-up Zenyum is offering a similar solution at one third the cost.

7 Dec 2019 - 11:40AM

Invisalign has been the de facto treatment for straightening teeth without using braces, but now Singapore start-up Zenyum is offering a similar solution at one third the cost.

Singapore start-up Zenyum promises straighter teeth at affordable prices with dental app
What US and Chinese shoppers bought on Black Friday and Singles’ Day – pet food, air fryers and face massagers

Singles’ Day in China and the weekend from Black Friday to Cyber Monday in the US are watched closely as barometers of consumption in their respective markets. We look at some of the most interesting trends among online shoppers.

5 Dec 2019 - 9:26AM

Singles’ Day in China and the weekend from Black Friday to Cyber Monday in the US are watched closely as barometers of consumption in their respective markets. We look at some of the most interesting trends among online shoppers.

What US and Chinese shoppers bought on Black Friday and Singles’ Day – pet food, air fryers and face massagers
Huawei’s Meng Wanzhou thanks supporters after a year under house arrest, noting how ‘time has slowed to a crawl’

Huawei chief financial officer Meng Wanzhou reflects on a year under Canadian house arrest in a letter penned to company employees and supporters.

3 Dec 2019 - 12:41AM

Huawei chief financial officer Meng Wanzhou reflects on a year under Canadian house arrest in a letter penned to company employees and supporters.

Huawei’s Meng Wanzhou thanks supporters after a year under house arrest, noting how ‘time has slowed to a crawl’
China’s reliance on US-origin platforms for deep learning raises questions about country’s AI push

Dependence on US frameworks for deep learning seen as significant gap in China’s AI ecosystem, potentially hampering efforts to close the AI tech gap with the US by 2030.

22 Nov 2019 - 3:30PM

Dependence on US frameworks for deep learning seen as significant gap in China’s AI ecosystem, potentially hampering efforts to close the AI tech gap with the US by 2030.

China’s reliance on US-origin platforms for deep learning raises questions about country’s AI push
Singapore’s Carousell snaps up rival 701Search as it seeks dominance in Southeast Asia

Mobile classifieds company Carousell will be valued at over US$850 million after merging with 701Search, months after a deal with another platform, OLX Philippines.

21 Nov 2019 - 12:49PM

Mobile classifieds company Carousell will be valued at over US$850 million after merging with 701Search, months after a deal with another platform, OLX Philippines.

Singapore’s Carousell snaps up rival 701Search as it seeks dominance in Southeast Asia
Consumers from China’s smaller cities lift Alibaba to new Singles’ Day record as buyers shrug off trade war

Alibaba said that Juhuasuan, its e-commerce platform that targets smaller cities, had 7,000 items that hit over a million orders.

12 Nov 2019 - 11:47AM

Alibaba said that Juhuasuan, its e-commerce platform that targets smaller cities, had 7,000 items that hit over a million orders.

Consumers from China’s smaller cities lift Alibaba to new Singles’ Day record as buyers shrug off trade war
With the US-China trade war in its 16th month, will the Singles’ Day shopping extravaganza continue to shine?

This year analysts will be watching the headline sales data very closely to see if the world’s second-biggest economy is feeling the strain.

9 Nov 2019 - 7:04AM

This year analysts will be watching the headline sales data very closely to see if the world’s second-biggest economy is feeling the strain.

With the US-China trade war in its 16th month, will the Singles’ Day shopping extravaganza continue to shine?
Why Chinese cities such as Chengdu and Wuhan are attracting top tech talent in search of a better life

China’s western cities are pulling in more tech talent, helped by a better quality of life, a flow of STEM graduates and a range of government incentives.

12 Nov 2019 - 11:32AM

China’s western cities are pulling in more tech talent, helped by a better quality of life, a flow of STEM graduates and a range of government incentives.

Why Chinese cities such as Chengdu and Wuhan are attracting top tech talent in search of a better life
How lessons from the Chinese internet helped Castbox CEO build a popular global podcasting app

Chinese apps tend to integrate social aspects directly into their platforms, to keep user engagement high and increase the amount of time spent in-app.

2 Nov 2019 - 12:15PM

Chinese apps tend to integrate social aspects directly into their platforms, to keep user engagement high and increase the amount of time spent in-app.

How lessons from the Chinese internet helped Castbox CEO build a popular global podcasting app
Alibaba quarterly revenue jumps 40 per cent ahead of Singles’ Day shopping festival

The e-commerce giant’s revenue for the quarter ended September 30 reached US$16.6 billion, beating estimates, on the back of strong retail sales in its home market.

1 Nov 2019 - 11:02PM

The e-commerce giant’s revenue for the quarter ended September 30 reached US$16.6 billion, beating estimates, on the back of strong retail sales in its home market.

Alibaba quarterly revenue jumps 40 per cent ahead of Singles’ Day shopping festival
This top Asian university helped groom some of Singapore’s biggest start-up founders

The programme is just one part of a broad and ongoing effort in Singapore to foster innovation in a country whose only resource is its people

30 Oct 2019 - 8:02AM

The programme is just one part of a broad and ongoing effort in Singapore to foster innovation in a country whose only resource is its people

This top Asian university helped groom some of Singapore’s biggest start-up founders
Inside China Tech: Leaders in Tech – what's spectrum and why does it matter for 5G?

This week on Inside China Tech we look at why – for the first time – 5G has to tap into extremely high radio frequencies and why space agencies think this might mess with your weather forecast.

28 Oct 2019 - 1:34PM

This week on Inside China Tech we look at why – for the first time – 5G has to tap into extremely high radio frequencies and why space agencies think this might mess with your weather forecast.

Inside China Tech: Leaders in Tech – what's spectrum and why does it matter for 5G?
Gojek reiterates IPO plan amid leadership change and battle for regional dominance with Grab

The departure of CEO Nadiem Makarim, who has long been the face of Gojek, comes at a critical juncture for the ride sharing company as it battles rival Grab for regional dominance

25 Oct 2019 - 6:42PM

The departure of CEO Nadiem Makarim, who has long been the face of Gojek, comes at a critical juncture for the ride sharing company as it battles rival Grab for regional dominance

Gojek reiterates IPO plan amid leadership change and battle for regional dominance with Grab
Southeast Asia’s ride-hailing market takes interesting turn as Gojek CEO Makarim steps down to join Indonesian cabinet

Makarim founded Gojek in 2010 as a call-centre to match motorbike drivers with customers, bringing new technology to an old industry.

21 Oct 2019 - 2:44PM

Makarim founded Gojek in 2010 as a call-centre to match motorbike drivers with customers, bringing new technology to an old industry.

Southeast Asia’s ride-hailing market takes interesting turn as Gojek CEO Makarim steps down to join Indonesian cabinet
As demand for genetic testing grows in China, start-up 23Mofang can now tell if you have royal blood

The low cost of direct-to-consumer genetic testing has prompted a slew of Chinese companies to enter the domestic market, which is expected to reach US$4.3 billion by 2023.

19 Oct 2019 - 7:41AM

The low cost of direct-to-consumer genetic testing has prompted a slew of Chinese companies to enter the domestic market, which is expected to reach US$4.3 billion by 2023.

As demand for genetic testing grows in China, start-up 23Mofang can now tell if you have royal blood
Inside China Tech: What can China’s DNA tests really tell you?

What are China’s DNA testing companies doing differently? What do your DNA test results really mean? We speak to 23Mofang’s CEO, and a geneticist from the University of Hong Kong, to find out.

16 Oct 2019 - 6:40PM

What are China’s DNA testing companies doing differently? What do your DNA test results really mean? We speak to 23Mofang’s CEO, and a geneticist from the University of Hong Kong, to find out.

Inside China Tech: What can China’s DNA tests really tell you?
Alipay sets sights on digital payments outside Asia as it teams up with Russia’s Mail.ru

Mail.ru will take a 40 per cent stake in the Alibaba-backed e-wallet joint venture, making it the largest shareholder

10 Oct 2019 - 7:12AM

Mail.ru will take a 40 per cent stake in the Alibaba-backed e-wallet joint venture, making it the largest shareholder

Alipay sets sights on digital payments outside Asia as it teams up with Russia’s Mail.ru
Chinese tech champions denounce US blacklisting as foreign ministry says ‘stay tuned’ for retaliation

Analysts say the Chinese companies will now have to think about sourcing alternative tech in the same way that Huawei has done.

9 Oct 2019 - 12:05AM

Analysts say the Chinese companies will now have to think about sourcing alternative tech in the same way that Huawei has done.

Chinese tech champions denounce US blacklisting as foreign ministry says ‘stay tuned’ for retaliation